Monthly Archives: November 2022

The limits of goals

Listen to this podcast of Adam Grant interviewing Emmanuel Acho. Emmanuel shares this quote, without identifying the source and Google hasn’t helped me find it:

“Reaching a goal is the penalty you receive for setting one.”

Soon after, Adam Grant summarizes,

“You like goals on tasks but maybe not goals in life. If I am working on a specific project or if I’m trying to build a specific skill, fine, give me a target I will work towards it, I will grow because of it. But having a goal from my life, that’s where the penalty really hurts by limiting myself.”

Emmanuel then talks about setting objectives rather than goals:

”An objective is energy aimed in a direction… so I want to aim my energy in a direction without any limit.”

I have never been big on goal setting. I think it’s too easy to set goals that are underwhelming and achieve them than it is to truly step out beyond expectations and do something amazing. I think goals impose self-created roadblocks that aren’t there before the goals are set.

That doesn’t mean you don’t dream big. It doesn’t mean you don’t work hard. On the contrary, you arrive for new heights all the time, you just don’t create false end-goals that prevent you from going beyond.

Goals have a purpose, but they should not be your purpose. Your purpose should be greater than the limits goals place on you.

Customer Service matters

There are some stores where when you ask for help the person either can help you or finds someone who can. Home Depot is a good example of this. You feel like they want to help you and that if they can’t, well then they admit it and get someone else that they know knows their stuff. I never get that sense in Canadian Tire. You ask a question and it feels like you are inconveniencing the employee. You get an answer and you aren’t sure if it’s the best answer or just the best answer to get you to leave the employee alone.

Now I’m positive that there are some Canadian ‘aka Crappy’ Tire employees that are better than some Home Depot employees. But after decades of going to both stores (for different products not available in both stores) I consistently see better service at Home Depot. So is it the pay scale? The training? The average age or pre-employment skills of the employees? What makes one so much better than the other?

Regardless, I find myself wanting and expecting better customer service, and being less tolerant of poor service. It’s the same at restaurants. Now when you go to pay, the tip percentage offered automatically on credit card machines is usually 15, 18, or 20%, and sometimes 18, 20, or 25%. I remember when 15% was an amount you tipped for good service, now it’s the minimum expectation. I feel for waiter staff who need this tip to make their wages livable, but I also think that this shouldn’t be an expected thing the way it is, and that tips should be rewards for good customer service and not an expectation.

I remember last summer taking my wife and my daughter and her friends out for a nice lunch in Kelowna. The meal wasn’t cheap but the service was very good as was the meal. I decided that even at these prices I would tip 20%. When the tip option came up on the payment machine the choices given were 20, 25, and 30%. That seems quite presumptuous to me. I gave the 20% and felt cheap rather than complimentary.

In China I used to go to a street vendor and my favourite meal costed 32 cents Canadian. When I tried to tip the vendor would just give me a larger serving. In many other countries tipping is either not expected or greatly appreciated. Here it seems that it’s an expectation no matter what the customer service is like. But I think good customer service matters and should be rewarded either by being a loyal customer or tipping appropriately… and expecting 20% as the minimum doesn’t seem appropriate to me.

*Also, isn’t it interesting that cheaper restaurants will often start the bottom tip percentage at a lower rate than more expensive restaurants? I’m asked if I want to pay 12, 15, or 18% on my $30 meal and 18, 20 or 25% on my $90 meal. Meanwhile I seldom see a dramatic difference in the service quality.

Pattern interrupted

Spending a week isolated at home has completely messed up my schedule. Waking up with a headache to start the day sucks. It makes it hard to be and feel productive. This afternoon seems to be the positive turn I was looking for, but I’m not sure how fast I’ll be able to jump back into my regular routine. Writing, meditation, and workouts have usually been done before I’ve even been waking up this past week.

The one good thing to come of this is that I actually miss my routine. It’s not a big effort to do it. It’s something I want to do. And I’m looking forward to getting back to work on Monday too. I guess a pattern interruption every once in a while is good so that you can do a gut check and make sure that what you regularly do is something you actually want to do.

We are One

There are two ways that we separate ourselves from ourselves that I think does more harm than good:

  • Body and Mind
  • Conscious Mind and Unconscious Mind

We are one person. We have one mind, (one conscience). One.

There is tons of evidence that suggests our body influences our mind, from obvious feelings of pain distracting us and making it hard to think, to evidence that our gut biome can influence our thoughts. Our mind and body aren’t just connected, they are One.

There are also huge debates about whether we have free will or not because you can connect someone’s brain to sensors and determine the answer to a question you ask them before they are consciously aware of an answer. That’s not actually proof of some sort of determinism, it’s only significant if you separate the conscious mind from the unconscious… if you suggest they are not the same person making the decision. Our conscious and unconscious minds aren’t just connected, they are One.

Have you ever heard, “Your body is your temple”? No it isn’t, your body is you, your mind is you, it’s all you. When your body is sick, you are sick, heal all of you. When your mind is spiralling to dark places, it’s all of you that is spiralling. That’s why exercise can make you feel better. That’s why looking up (literally lifting your head up) or going for a walk can make you feel better. It’s why physical touch, like a hug, or emotional support from a friend can make you feel better mentally and physically.

Ever notice how a friend or a team can push you to physical feats you couldn’t do on your own (in the gym or in a high stakes game)? Mind and body are One.

We break ourselves up into separate objects and I think that does more to harm us than to help us… and I haven’t even spoken about spirit or spirituality, but you can guess my thoughts on this unnecessary separation… we are all One.

Taking the needed time

I took a sick day on Monday for my first cough in years, and it got worse later in the day. Yesterday (Tuesday) morning I retested myself and tested positive for covid. I avoided it for 2.5 years but here I am now in quarantine in our spare bedroom, only leaving to go to the bathroom. My cough is still bad, but this afternoon my sinuses feel clearer and the low grade but constant headache that developed Monday night has subsided with the aid of Advil. I know it’s not over but if that’s the worst of it, a typical sinus infection of yesteryear was more unpleasant (though didn’t sound as bad with this cough). Still, I have a good feeling that I’ll be in full form next week.

What was interesting these past few days was that the headache kept me from my computer and screens more than usual. I took naps and I listened to podcasts and a book to pass a bit of the boredom by, but it was very unusual for me to listen to my body and not just work from home all day. I did do a couple pressing things and answered some texts, but overall I really took sick days and didn’t just work from home while sick.

This was extremely unusual for me. It didn’t come without stress… I haven’t had this many unread emails in well over a year. I have things on my ‘to do’ list that kept creeping into my thoughts even when I tried to let them go. And, I felt guilty that I wasn’t working. That’s the crazy part, I’m home sick, and much of the day I’m thinking about work or feeling guilty for not doing work. I don’t think that’s what’s intended to be done on a sick day?

I’m glad I took the time I needed and I’m willing to bet that I wouldn’t feel as ‘good’ (well at least as ‘fair’) as I do now, had I not taken this time mostly off. And yet I already know that even though I am not going in to work tomorrow, I’m going to be spending at least a few hours catching up. I should probably take the full day off, but I won’t.

I’ll take this as a win for taking the time I needed the past three days. But after 55 years on this planet I still need to figure out that work/life balance thing a little better, so that I can take a guilt-free sick day… to be sick. I’ll probably retire before I really know how to do it right.

15 years of Twitter

It was 15 years ago today when I finally decided to start Twitter. I say ‘finally decided’ because I was in a network of bloggers who were already on board and it seemed every day I was reading some new convert’s blog post about what a great tool it was. And they were right! I loved it so much, I wrote an ebook about how to get started:

But Twitter has changed, and I’m not just talking about Elon Musk’s blue verification fiasco. No, the changes started long before that. For educators, the glory days were 2007-2010 or 2011. That’s when there were amazing resources being shared for their value to teachers rather than businesses. That’s when educators shared ideas on blog posts and full conversations about the post would happen in the blog comments and on Twitter.

After that there was a shift. The tone went from ‘look at this great resource or interesting post’ to look at my post or my tweet, and corporate tweets seemed to be promoted by the same people. I’d share a blog post and it would be auto-retweeted by educators who used to read my posts before they were shared. And less conversations happened because the next tweet was more important than the previous one.

For the last few years Twitter has been more of a one-way distribution of my blog rather than a place I engage in. When I hit ‘Publish’ on this post, it auto-posts to Twitter, my blog’s Facebook page, and LinkedIn without me having to go to any of those sites… and sometime I won’t go to them for a few days at a time.

I long for the days of old-Twitter. I’d happily put up with the Fail Whale again (which popped up when servers couldn’t meet demand) just to get the old, exciting engagements back. But I’m afraid those little Twitter birds aren’t keeping the whale up like they used to. Twitter might survive the fiascos it faces today, but it won’t ever recapture what it lost long ago.

First cough in years

Well, I’m testing negative for covid but staying home today with a cold and pretty bad cough. If I have to say one thing about masking up for coronavirus it’s that the last 2-and-a-half years have been the healthiest years I’ve had with respect to getting colds/flu/sinus infections.

But masks are off now and I’m stuck at home coughing and sniffling and remembering what a grouch I am when I’m sick. I spent yesterday staying in our guest bedroom, coughing, watching Netflix, and sleeping. Today I’ll get some work done even though I’m home.

I remember being sick at home and my mom saying to me, “Ill give you money for a hotel, go be sick somewhere else.’ And no, she wasn’t being mean, she was making a point about what a pain in the rear end I am when I’m sick. But I’m trying to be more adult and less whiny now. Yesterday I just kept to myself, and loaded up on Tylenol Flu medicine and cough drops. Today I’ll do the same and hopefully feel a lot better tomorrow.

Beyond Google

About 17 or 18 years ago when my oldest was 5 or 6, she asked me a question and I responded, “I don’t know?” So, she walked into our office and went to our desktop computer and asked Google. She didn’t think twice about it, she just went to find the answer on the search engine that became a verb: ‘Have a question? Just Google it.’

But shortly after that I started to learn that for some things my network was better than Google:

Now social media sites are the new Google, articles like this one, ‘Many Gen Zers don’t use Google. Here’s why they prefer to search on TikTok and Instagram,’ explain that for many searches the younger generation are bypassing Google and going directly to TikTok, Instagram, YouTube, and even Pinterest to look for things that older folks would Google.

Looking for makeup tips? TikTok or Instagram. Looking for help changing your car’s turn signal light? YouTube. There are many reasons to trust either your network or people using appropriate tags that you search on social media more than some website that has maximized its SEO and finds itself at the top of a Google search… with little reference to what you are actually searching for.

It’s now an era where a Google search is just one of many search tools that might be used to answer questions you might have. Social networks and platforms are taking us on a journey beyond Google.

Been there, done that

No you haven’t.

I don’t know why, but I can’t seem to link to this Nov. 12, 2017 post by Alec Couros, or my response on Facebook, so I’ll just share them here. Alec said:

‪”Every “new” revolution or trend in education is inevitably accompanied by the critics who wisely note “We tried this back in the x0’s.

‪If you want change to happen and to stick, engage your historians to better understand why things failed the first time around.”

And I responded:

“When I read this I think of Dweck and growth vs fixed mindset. Yes some things ‘come back’, but there can be innovation (and research) since the last time.

For example, much of the ‘learn at your own pace’ of 20 years ago meant ‘here is the (printed) package of work so that you can move ahead’ (on your own). Now with online resources, discussion forums, YouTube, access to research and experts… that ‘own pace’ can be far more collaborative and richly supported. Even more so in a learning environment that focuses on competencies & skills, rather than content.

So in this, and many other examples, it’s not like ‘we did this back in the day’… it’s fundamentally different. It still warrants critique & criticism when it’s due, but it doesn’t warrant dismissal because ‘we’ve already tried it’.

This is the difference between using old tools and tools that are transformative, tools that allow you to engage differently than you could before. A blog isn’t just a digital version of a paper journal. A blog lets you edit more easily, it lets you spellcheck as you go, it allows you to link to sources and other content. It exposes the writing to more than just the teacher, it invites comments and further conversation. It makes the writer a publisher, who as a result tends to care more about editing and presenting better work.

Back in the days of my high school English classes the only audience my journal writing had were my teachers, except for a poem I had published in our yearbook one year… and I can’t exactly find that in a Google search today.

The next time you try something new and someone says, “We tried this back in the x0’s,” or “Been there, done that,” take a moment to think about what’s different this time before dismissing it as something already tried and abandoned… it might just be significantly different this time around.

—–

Here is the list of 6 suggestions I shared in my post, ‘Transformative or just flashy educational tools?‘ which I linked to above:

So what makes a tool great? Or, a better question than that: What should we do with tools to make them great? Here are some thoughts and feadback is appreciated, this is not an exclusive list!

1.Give students choice.

We don’t assess the tool, we assess the criteria, and we want students to meet specific learning outcomes.We can provide students with a choice of tools or even a choice of projects, and not every student in the class needs to meet the same outcomes in the same way.

2. Give students a voice.

Classroom discussions are great, but how else can we provide students with an opportunity to share? What venues can we provide for them to be heard?

3. Give students an audience.

So often we give students an audience of one… the teacher who marks their work. As a teacher, I told students ‘write to your audience’ but I never truly understood those words until I started blogging. If you want students to write to their audience, then give them a legitimate audience.

4. Give students a place to collaborate.

This comes with a caution: A place to collaborate does not in and of itself create good collaboration. You might be using a great collaboration tool, but do your students know how to collaborate effectively? Do they have specific roles to play? Do they have the skills to learn cooperatively?

5. Give students a place to lead.

Whether it be by choosing a tool, or teaching you a tool, or simply choosing their own topic to study, let your students be the lead learner and even the teacher as often as possible.

6. Give students a digital space to learn.

I’ve talked about blogs as learning spaces. Stephen Downes says, ‘To teach is to model and demonstrate, to learn is to practice and reflect.’Give students a space to practice and reflect that is not limited to the confines of a classroom or notebook, and one that helps them build a community, or rather a network, of teachers and learners.

A tool is just a tool! It’s not the tool, but how you use it that matters.

My first year teaching

The school changed designations from a junior high to a middle school and that change allowed all the teachers at that school to have priority moves… and move they did. 17 teachers left out of about 30, mostly choosing to get a high school job. That departure of teachers opened the door for me and about 12 or 13 other brand new teachers (as well as a few with less than a year’s experience) to join the school.

Imagine working in a school where more than half the teachers were new… it was amazing. I was arriving at school before 7:30 every morning to get my day ready, and I was seldom the only teacher there that early. I’d still be in my room between 4:30 and 5pm and so would other teachers. I’d visit a teacher around that time, see what they were planning, and they’d share their plans and resources with me. I’d do the same for them… often even if we were teaching different grades. Teachers with experience were even more helpful providing leadership, resources, and time to help anyone who asked.

We’d meet each other at after school professional development presentations. We’d socialize together, we’d organize amazing opportunities for students at the school. We all coached, we ran spirit assemblies, we dressed up in costumes for any reason at all to get students excited about school. It was absolutely exhausting, and absolutely wonderful.

I couldn’t imagine starting my career at a better place… and the teachers that were there are still some of my closest friends today. I got together with a few ‘originals’ that were at our school that year, and I was reminded of all the good times. I was also reminded of how challenging the kids were that year, the most challenging in our careers. And yet the memories that linger are so positive. It was such an amazing place to be.