Tag Archives: work

Buried in messages

I hate email. It’s a monster, and right now it’s a HUGE monster for me. I’m just surfacing from the longest leave I’ve ever taken from work. I was heavily medicated until late last week and choose to be ‘completely off’ rather than working from home. I’ve never done that before. I’ve always worked while away, and did my best to keep up. But the medication was enough that I lacked judgement and knew better than to try and communicate (or even drive). So, as I look to return to work this week, I see that I have 840 unread emails. That would have been larger if I hadn’t peeked at a few (hundred) along the way, but I never once tried very much Now it’s time.

I know that hundreds will be ones I can just delete. I know that some will be informational and I can read and delete, or file away. I know that some will be ‘ball drops’ where I should have read and followed up with days or even weeks ago, although I did have an auto-response to contact the office. And I know it will take longer than this week to get through them all.

What I hope happens is that most of them are just destined for the delete folder and I can see just how unimportant email is compared to everything else I need to do at work. My direct team that I work with communicate with me on Microsoft TEAMS and they have been very respectful of me being away… so there won’t be a lot there that is overly urgent, especially with a very competent leader assisting while I was away. So, I’ll pick away at it, starting tomorrow. Today I joined my team online for a Pro-D session and then after a short nap I joined my PAC meeting remotely as well. My eyes are blurry and it’s off to bed early tonight. Hopefully the email monster will be tamed by early next week.

“How good are my AI prompts?”

Two thoughts about yesterday’s post, ‘Playing with Chat GPT‘:

1. I used the plural phrase ‘Artificial intelligences’ and followed up with, “yes plural, AI is not a single thing”. What’s both exciting and scary is that Chat GPT and other incredible AI tools are revolutionizing markets like health care diagnostics, manufacturing and logistics, coding, customer service and tech support, copy editing and content generation, audio and video editing, and even education. I think anyone who uses these tools can see why it’s exciting, but why do I also say scary? Here are two reasons:

First of all, many of these tools are open source or open access and/or very affordable for anyone to build on top of. This is great, but also permits people to do some pretty nefarious things, like produce deep fakes, and use these tools in increasingly evil ways. And as AI gets better, so does the ability to do greater harm.

Secondly, we are going to see a major decrease in jobs. Now this is under debate, with some people thinking there will just be a shift in jobs, but I disagree. For example, you own an online website that hires content 10 content writers to produce daily content to get new articles in front of your readers. You lay off 7 of them, keeping your best ones, and you have them use Chat GPT to write articles similar to the best, most popular ones on your site, and the 3 best remaining editors tweak the AI writing, make it better, easily doing the work of 10 writers. 

This kind of shift isn’t happening with just Chat GPT, there are more and more AI tools that are quickly shifting the need to less staff, who are more creative and innovative, to do jobs many more people did. If you are an elegant coder or excellent problem-solving tech support worker, your job is safe. If you are just competent at coding or tech support, an AI can and will do the job better than you, and you won’t be needed much longer. The irony is that your years of providing support will have helped train the very AI replacing you.

This isn’t just about Chat GPT, it’s about a plethora of Artificial Intelligences changing the way we learn, access information, get fooled, and work. And the pace of change will rival the any prior advancement in human history.

2. After publishing yesterday’s post, I went back to Chat GPT to play some more (as seen in the ‘Update’ at the bottom of the post). Three prompts after my original one I had something that was easy to read, and would take just one read-over and final edit to be something I could publish, which would be insightful, and difficult to know was AI generated. I ended my update with: The question isn’t how good is the AI tool, the question is, “How good are my prompts?”

…and if your prompts are not that good… just ask Chat GPT to improve them!

Here are a couple Twitter threads with some insightful prompts for Chat GPT.

Unrecognizable future

Did you ever see the movie Blast from the Past? Here is the premise from Wikipedia:

The film focuses on a naive 35-year-old man, Adam Webber, who has spent his entire life (1962-1997) living in a Cold War-era fallout shelter built by his survivalist, anti-Communist father, who believes the United States has suffered a Soviet nuclear attack (in reality, a plane crashed into their house). When the doors unlock after 35 years (the amount of time his father believes the nuclear fallout will take to clear), Adam emerges into the modern world, where his innocence and old-fashioned views put him at comedic odds with others.

It’s a cute movie. It makes me wonder what it would be like for someone today to jump ahead and see what the future is like 35 years from now? What does life look like in 2058?

Will work look any like it does today? What about transportation? Money? Space flight? Religion? Politics? Artificial intelligence (AI) and computing?

There is so much that could, and will, be different from today. Some of these things might look similar, but some are going to look considerably different. I can’t imagine a world 35 years from now being less different today than 1997 was to 1962. Life in 2058 will be unrecognizable compared to life today.

For example: The entire monetary system is going to be digital. The workforce is going to be mostly different depending on how much AI has undermined many of today’s jobs. That same AI is going to change the way we integrate technology. Today it’s our phones that seem to be getting smarter and smarter but 35 years from now it will be integrated/cyborg technology that will be enhancing and enriching our lives.

I can imagine glasses or contact lenses or implants that give us information like map directions, names and details about people we meet, and even health data like heads up display data in a military jet today. I can imagine this working in a way with a hearing implant that allows us to have a video conversation like FaceTime on our phone today. Phones won’t be something we carry, they will be something embedded as part of the tools we wear or tools we integrate into implants.

If you don’t think that things will be drastically different than now, then you haven’t paid attention to the exponential rate of change that has happened since the 1990’s. In 1990 there was no Amazon, Deep Blue was 7 years away from beating world Chess champion Garry Kasparov, there were no smart phones, no electric cars, and Google was still 8 years away from being a company. Author Arthur C. Clarke said, “Any sufficiently advanced technology is indistinguishable from magic.” Smart phones today would seem like magic in 1990. What does 2058 hold for us that will seem like nothing less than magic to us today? It’s cliche to say, but time will tell.

Time off stress

It’s accumulating. The work I need to get done is compounding as I take some time off. I’ve been taking some high strength meds and my mind is not always clear. Meanwhile email and work accumulates.

I’ll have to spend time catching up today even though I won’t be going into work today. I’m adjusting to the meds, I’m feeling more discomfort than pain, and I hopefully won’t sleep away the day like I did yesterday.

It’s challenging missing work, and impossible to let work go enough to take a day off without thinking about what I’m missing and what I need to do. It sometimes feels like it’s more work to take time off than it is to go to work while not feeling my best. My body is getting the rest it needs, my mind is just getting stressed about everything I’ve got to get done at work… and the email just keeps coming faster than I can deal with.

It’s really hard to take sick days completely off, work adds too much stress to time off.

Fully integrated and invisible AI

We are moving into a new economic revolution. Not since the Industrial Revolution have we seen technology that will change the nature of work so drastically. Artificial Intelligence is about to be weaved so deeply into our lives that we will not know where it starts and ends. And while it’s not completely new to have our work enhanced by AI, the depth of influence and ease of use will make it transformational while also slowly becoming invisible.

What do I mean by invisible? We already use simple forms of AI in everyday life without thinking about it: We have autocorrect correcting our spelling; we have cars that warn us when we drift outside our lane or flash in our rear view mirrors when it’s not safe to change lanes; and, we trust autopilot to do the majority of flying on plane trips around the world. The leap to self-driving cars might have seemed incredible a few years ago, but now you can board a self-driving taxi in San Francisco.

Chat GP3, and now Chat Gp4, are going to change the very nature of work for many people in the coming months and years. Have a look at what Microsoft Copilot is about to offer:

More specifically:

Soon tools like this, aptly named Copilot, will become as useful and integrated into what we do as autocorrect is today. Take meeting notes? Why bother, just record the meeting and ask AI to generate both the notes and the next step tasks. Create a PowerPoint to present new information? Instead, share the information with Copilot and have it create the PowerPoint. Create a website? How about sketching it on the back of a napkin, sharing a picture of it and having Chat GP4 write the code and build the website.

AI is going to redefine the work of many people faster than any time in history, and the technology is going to be so integrated into the things we do daily that the use of AI will quickly become invisible… ever present, very useful, and unnoticed.

Time for a break

It’s the last day before March Break and it’s going to be a long day. My final ‘to do’ list is quite big and my goal is to get it done and not take it into the break. Sometimes these holidays sneak up on me, like this one. Other times I am counting down the days. But despite the fact that this two-week holiday seemed to come so quickly this year, I can tell that I need a break.

It’s a reset for me. A chance to rest my aching back. A chance to listen to a fictional novel. An opportunity to visit my parents. And most importantly, a chance to switch work off for a little bit. The last semester of school from March to June is always a whirlwind of non-stop activity and this break is the preparation for it.

My brain won’t totally let work go on this break, but unlike a weekend, I will be able to go a couple straight days without thinking about work. I’ll put my vacation response on email, and I’ll not be checking email daily. I used to not do this, but over the years I’ve realized that when I actually let myself take a break, I come back more rejuvenated and ready for the homestretch.

So while I’ve got a long day ahead of me, I hope to leave work at work and take some time completely off this holiday. The test of this will be my daily writing… how much of it will show that work is still on my mind? We’ll know in a couple weeks!

Time and attention

This is going to be one extremely busy week. I don’t usually get stressed out about about my schedule but I’ve got so much going on, pulling me in so many directions, that I get tired just thinking about it. Just cancelled a meeting I want to do, but know that it’s optional. This week is about focus and clearing my schedule for the big items.

Sometimes I can get a bit lost in doing the little things and in following the most recent issue in front of me. This week I need to keep my attention on the ‘must do’s’ and stay focused. Distractions need to be at a minimum. What I have control over is my attention. What I pay attention to gets my time. It’s a simple formula, but not always easy to follow… especially as a school administrator.

Sometimes emergent issues rule the day. Many times the priorities of others become my issues. But there are days when I need to look to others for support. Times when I need to ask others for help. And this week, I need to focus my attention on the things that need to get done right away. What I pay attention to gets my time… and this week time is precious.

Always improving

I had a conversation with a good friend yesterday. He has a renovation going on and is quite involved in the process. He lamented about how busy he is and said something interesting to me. To summarize:

‘I don’t mind being busy, it just gets exhausting always doing things a little beyond what you are comfortable with.’

That’s a really interesting point. We live in a world where very few people, athletes for example, hone their skills and spend a tremendous amount of time doing only what they are good at. Most people are good at something and spend hours doing something else, scrambling to make time for the thing(s) they enjoy doing.

They love the design process, but spend most of their time building. They love building but spend most of their time ordering supplies and managing people. The love managing people but spend hours managing paper or digital files and documents. Beyond these examples, they spend time learning new, more challenging tasks and implementing them with beginner eyes, while not doing the things they know they can do well.

I understood my friend’s point and said, ‘Wouldn’t it be nice to focus on the part of your job you are really good at for a while and not always be working on new challenging skills?’ Then we both had a chuckle realizing that we’d feel like we’d be standing still if we didn’t push ourselves. But that’s the impetus to ask the question,

Where does the push to always be improving come from?

Is it intrinsic? Is it organizational? Is it cultural? Are there places where jobs have not magnified in complexity and people are given the time they need to mostly do the things they love doing, and not just a lot of what they have to do? That doesn’t mean they stop improving, just that the things they improve on are things they really want to be doing. The idea of constantly improving is both appealing and exhausting. I think the key to making it feel good is to find reasons to celebrate achievements, to recognize gains, and to appreciate the journey… because there are always ways to improve… always more that can be done… always things to learn.

Disengaged

It’s apparent in schools, it’s apparent in the workforce… there are students and young adults who are disengaged with societal norms and constructs around school and work. They are questioning why they need to conform? Why they need to participate? There is a dissatisfaction with complying with expectations that schools is necessary, or that a ‘9-5’ job is somehow meaningful.

Some will buck the norm, find innovative alternatives, and create their own niches in the world. Others, many others, will struggle, wallow in unhappiness, and fight mental health demons that will leave them feeling defeated, or riddled with anxiety, or fully disengaged with a world they feel they don’t fit in. Some will escape this, some will find pharmaceutical ways to reduce or enhance their disconnect. Some of these will be doctor prescribed, others will be legally or illegally self-prescribed.

The fully immersive worlds of addictive, time-sucking on-demand television series, first-person online games, and glamorous, ‘living my best life’, ‘you will never be as happy as me’ illusions on social media certainly don’t help. Neither does unlimited access to porn, violence, and anti-Karen social justice warriors dishing out revenge and hate in the name of justice. The choices are fully immersed, unhappily jealous, or infuriatingly angry… and disengaged with the world. Real life is not as interesting, and not as engaging as experiences that our technological tools can provide. School is hard, a full day at work is boring, and it’s easier to disengage than participate.

The question is, will this disengaged group find their way? Or will they find themselves in their 30’s living in their parent’s basements or subsisting on minimal income, working only enough to survive, and never enough to thrive?

School and work can’t compete with the sheer entertainment value this group gets from disengaging, so what’s the path forward? We can’t make them buy in if they refuse, and we can’t let school-aged students wallow in a school-less escapes from an engaged and full life. I don’t have any solutions, but I have genuine concerns for a growing number of disengaged young adults who seem dissatisfied with living in a world they don’t feel they can participate meaningfully in.

What does the future hold for those who disengage by choice?

The learning cliff

Whenever I am talking to new or potentially new employees of our online school I share the idea of a learning cliff. We all know about a learning curve… when you are learning something new, there is an effort you have to exert as you gain knowledge and learn how to use new systems and tools available to you. There’s a slow uphill climb to learn the new job. But some jobs have a few too many systems to learn just by doing things once. I call this the learning cliff.

In a new position you’ll inevitably get to a point where you don’t know how to do something and you need to ask for help: This is true for both the learning curve and the learning cliff… With the learning curve , you ask, you learn, and you don’t need to ask again. But in an organization where too many things are new, you try to absorb so much information at once that you don’t actually remember the help you got the next time you have to deal with the same situation… You asked, you got the help you needed, but you didn’t actually learn because your brain was taxed with too much new information to retain one more thing. So a few hours, days, or weeks later you have to ask the same question again.

You’ve left the learning curve and hit the learning cliff. I tell my new employees that with so many new systems to learn, we have all hit those cliffs and every one of us knows you will too. So, ask again. Ask a third time. We won’t judge. We remember hitting the cliff ourselves. We know you feel bad having to ask again when you feel you should know. We know you can’t, just like we couldn’t, remember everything and need to ask again. We expect it and want to assist you.

A learning cliff is not a scalable slope without help, so let us help you over the edge, and when you come back to the same issue, or a new one, and it’s still not a traversable slope… ask again. We are expecting it and happy to help.