Tag Archives: perspective

Unexpected positive interactions

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I had to make a bit of an embarrassing phone call yesterday. I metaphorically dropped the ball. A parent needed permission to get a student signed up for an online course and had tried to contact me a few times. I never got back to her. She had a similar (but not the same) first name as another parent I was dealing with, and her son wanted a similar (but not the same) course as the other parent’s son. I still mixed them up, thought they were asking about the same issue, and only responded to the latter parent. The error was due to a careless error on my part… 100% my fault.

I remember the day last week when I dealt with the other family, then saw a message from my secretary after the fact and thought, ‘Oh, I just dealt with that’, brushing off the message rather than reading it fully.

Considering the first message from this parent was the week before last, maybe even the week before that, she’d been waiting quite a while. When I called at the end of the day today, I was expecting to speak to an upset person. I introduced myself and immediately apologized for my lack of timely communication.

The response I got was a parent happy to have finally reached me, and she immediately explained the situation. As it turns out, this was a situation that was clear cut and actually didn’t even need my approval. I explained how she could register, and gave the name and number of my secretary to connect with if she had any issues. I followed up with an email, and also let all my secretaries know that this person might call for help today, if she had any registration issues.

Yesterday was a long day of back-to-back-to-back-to-back meetings that left me with gaps of under 20 minutes of free time to get things done from 8:20am to almost 4pm. I did have a long and enjoyable lunch meeting in there, but that was also a working lunch, and so I couldn’t even look at my growing inbox the whole day.

Seeing the message about this parent and realizing my mistake was something that made me want to crawl under a rock as I sat at my desk at almost 5pm. But I figured this poor parent had waited long enough and I’d just take the complaint hit on the chin before heading home. Instead, I was pleasantly surprised to hear a relieved parent who recognized that I was going to help her son get registered for the course he’d been waiting for.

Interactions like this just want me to pay it forward. I’m left wondering how I can engage with someone else in a more positive way? How can I interact with someone in a better way than they were expecting? How can I provide an unexpected positive interaction with someone when that’s not what they’d expect from me?

One world, many universes

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There are a lot of theories about alternate realities. One can imagine entire universes, multiverses, and diverging timelines, different from our own. Undiscoverable worlds where a version of us is subtly or even sublimely different… than us, than our world that we know. But recently I’ve come to realize just how different people’s universes are right here on this earth, in this timeline.

We don’t need a multiverse to grasp completely different realities, they exist here and now. There are groups of people who live so drastically different lives, that despite sharing our current reality, their individual realities are so diverse that you could argue that they live in different universes.

A child born to a single parent in a war torn country today will live a drastically different life than a child born to a rural farm family. Who, in turn, would live in a completely different reality as a kid born to billionaire parents, or a kid born in the slums of a shantytown in an underdeveloped country.

Some people live with religious convictions that dictate many facets of their lives. Others follow science and cannot reconcile with the writings of a holy book. Still others find ways to merge the two and live with a faith that inconsistently matches science, but works for that person trying to make sense of the world.

Some people live with severe disabilities, their view of the world completely different due to limitations in perception, perspective or mobility. Some require medication to survive, while others medicate themselves to escape the world they live in. Whether stuck in or creating their own alternate realities, the lives they live are almost incomparable to our own.

Some people live with financial aspirations that rule how they relate to the world. They sacrifice other priorities in pursuit of wealth. Others make sacrifices for love, for family, for safety, and even for happiness. Each person finding their own motivations, but also stuck in their own worlds of status, health, and geography.

Within a 25 kilometre radius of downtown Vancouver there are people simultaneously living: in a tent, uncertain of when the next meal will be; renting an apartment that is less than ideal and yet too expensive compared to income generated; making significant earnings in a job that provides a comfortable life; living in a world of private jets and luxury restaurants. Each of these people live a life almost incomparable to the rest. What makes their existence similar to each other beyond their proximity on a map? Almost nothing.

We don’t need to live in a multiverse to appreciate that people live in completely different universes, right here, right now. While we experience the same planet, rotating around the same sun, in the same universe, our worlds are so drastically different that they are difficult to compare. We need not leave our one world to see the existence of many universes, each a stark contrast from the other. Each a microcosm unto itself.

Typecast

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I’m watching a Jason Statham movie. Now this is a guy who has been typecasted as a specific kind of hero: The lead actor who will beat people up, shoot them, and either bend the law to his favour or be on the wrong side of the law and yet still be the guy you are rooting for.

Not everyone gets typecast quite as strictly as Jason, but watching this movie got me thinking… How do people typecast me? What do they expect from me? And do I deliver as expected?

I think so. I don’t think I surprise too many people. I’m pretty consistent, and don’t feel I need to be performative. Actors get typecast into roles and have to play those roles. Regular people just are the roles they become. Sure there are bumps along the way, and I certainly did a few uncharacteristic things in my teens and early 20’s, but since then I’ve been pretty much what people expect of me.

That’s not a bad thing. Well for some people it might be. As a simple example, some people are known to always be late, lateness becomes expected. There are more serious things that people might not want to be known for, but there are many, many things that you can be typecast as which are positive.

You can be loyal, kind, fair, reliable, loving, thoughtful, even playful. The question is, if you were an actor, how would you be typecasted? If you don’t like your own response to that question, maybe it’s time to play a new role.

Good pushback

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Yesterday I wrote Winning is Everything and on LinkedIn I got a couple really good comments that (justifiably) pushed back on this idea. Here are the comments and my responses:

Manuel Are:

Thought provoking!

While the mindset of “winning is everything” can drive success and achievement in various contexts, it’s important to balance this with ethical considerations, personal well-being, and long-term sustainability. Sometimes, focusing on personal growth, collaboration, and enjoying the process can lead to more fulfilling outcomes than solely prioritizing winning.

Is this the cultural condition of the times? Is this the societal and cultural pressure that we have now? The standards of the time? The psychological satisfaction?

What about if we teach the future of the value of losing? Of ethical perspectives? Of relationships? Of outcomes?

What if I gained the world but loses my humanity in return?

Dave Truss:

Yes, so true. I work at a school where we show the value of learning through failure. I describe a bit about this here: Educon 17 Conversation

You’ve probably read enough of my blog to know that this is not a typical post for me. I’m very focused on collaboration, teamwork, community, and belonging. This post might seem out of character for me and invited the wonderful counterbalance that you shared…

But I think sometimes we push too much on being ok with just doing our best, and the message of striving, pushing, and thriving from going the extra mile is somehow undervalued or missed.

While collaboration and teamwork are essential life skills, I don’t think we should teach these at the expense of those individualized skills that winning athletes all seem to exude… these too are attributes that help people get what they want out of life.

Mona Haraty:

Doesn’t it serve us all better to believe that everyone can be a winner if they engage more in non-zero-sum games in their lives? It’s easy to lose perspective in zero-sum games like sports.

Dave Truss:

Yes… and no. We do so much in our schools to promote collaboration and teamwork, and we spend a lot more time praising students for what they can do. But how often do we put students into competitive situations where they have to push themselves farther than they think they can go?
We see kids getting ‘A’s all through high school who can’t hack 1st year university because they never understood how to push themselves despite their glowing marks.
This is a bit of a push-back post. Most of my readers will disagree, and I value the time and attention it takes to comment (thank you)… Most of what I do as a school leader is contrary to this philosophy, but I think the pendulum has swung a little too far. We (also) need to praise students who seek individual accolades and who put themselves out there to be the best… while also teaching non-zero-sum games and activities.
Not everyone wins, but most who do win know how to push beyond most who don’t… do we teach that at all these days? Do we let students shine far above others who can’t?
Again, I’m not disagreeing with you, but I wonder if sometimes we aren’t crushing the excellence out of high performers?

Mona Haraty:

I agree that we should definitely encourage excellence, and that we are crushing the excellence out of high performers precisely because they are being compared to their classmates using the same tests or challenges. I tell my kids that if the problems they are working on are too easy, they should skip them because there’s no learning in that—there’s no point in getting an A without being challenged.

Once we encourage excellence and take into account the level and growth of each student, grades become even less relevant.

As you said “most who do win know how to push beyond most who don’t” and we can help students build perseverance and resilience by challenging them at their own appropriate level.

I love this kind of professional learning dialogue. This is the kind of conversation that pushes thinking. This is the kind of dialogue I used to see on my Pair-a-Dimes educational blog regularly 10-15 years ago. The pushback is framed positively, and the intent is to shed light… and learning. I don’t see a lot of this on social media anymore. In fact, I seldom even go to comments on other’s writing anymore. For that reason, I truly thank Manuel and Mona for taking the time to question what I said, and to invite further conversation.

When I wrote ‘Winning is Everything’ I fully intended on following up with a post titled, ‘Winning ISN’T Everything’ to counterbalance it with points shared in the comments above. However, to me the better topic is that others beat me to the punch. Their comments and my responses did more to counter balance, to provide pushback on, yesterday’s post than I could have done on my own.

So please, I invite feedback and pushback whenever I say something that doesn’t resonate with you… or simply to ask a clarifying question. And like Manuel and Mona, it can be on a platform besides my blog. While I like blog comments because then the comments are archived with my post, I also appreciate the feedback wherever you are willing to share it.

_____

*UPDATE* – One more comment and response came in on LinkedIn, which is like to add here: 

James Linzel:

I’m glad you describe the importance of collaborative skills. An excellent argument can be formed that winner take all systems dominate our society. Schools are literally designed to rank humans rather than maximize potential. Sports focuses on winning. Politics has become winner take all by leveraging voter blocks. Nationalism is given more importance than humanism.
I’d like to see a 180 from the present competition focused society to a more equity, collaborative, competency based society. I’m not saying eliminate competition, but prevent it from having the pedestal its presently given.
When your original post claimed winning is more important than sportsmanship, then I cannot agree. That position leads to the worst in humanity.

Dave Truss:

Excellent points.
I have competed in sports at a fairly high level. I’m not a natural athlete and had to work my butt off at every level, and was never the best player playing. But I had games and moments where I felt that drive and that competitiveness that pushed me harder than I thought I could go, where winning the game was everything, and the hours of hard practice paid off. That’s not something you can easily achieve in an environment that doesn’t foster competitiveness, and those moments are powerful memories of achievement through hard work… that’s what I was trying to describe in my post.

But in reality, I think your points are extremely relevant. I think people like Andrew Tate and many others including a particular political leader, glorify the idea of selfishness and being first, or being losers. Your point that, “Nationalism is given more importance than humanism,” is so on point, and strikes a counterpoint that I wholeheartedly agree with.
I invite you to see my follow up post: Good pushback

I have now included your comment and this response there as an update.
Thank you for sharing your insights!

With a Discerning Eye

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Yesterday, when I wrote ‘The inverted political bell curve’ about how politically many people have moved to the extremes. I ended by saying, “The bell curve is gone, only warring tribes remain, and the fighting is just going to get uglier.”

There are many reasons why I think this is true, and I think we are headed into a period before the US election where truth will be hard to discern, and extremist views will go viral. But I also think that many people can see it coming and will be ready. They will question, they will fact check, they will doubt the accuracy of what’s being spewed their way.

Will the extremes be loud, and will their messages be filled with personal attacks and un-researched facts that are actually fiction and propaganda? Yes.

But not everyone is going to listen. There are some savvy people who will be watching with a discerning eye. They will be the voices of reason. They will be as interested in determining the intent of the message as they will be in listening to it. They will hear something bad about a candidate they dislike, and still question the validity of what’s being said.

I don’t think this group will be a majority, but they will be present. And while yesterday I sounded like I saw a future of doom and gloom ahead of us, I also see some promise that not everyone is polarized and sitting on the extremes. And that keeps me hopeful that things might not get as messy as they could.

Watch the news and messaging on social media with a discerning eye in the coming months… question, fact check, and take the time to understand the context of things being quoted. We need common sense to prevail.

The inverted political bell curve

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We no longer have an opportunity to be centrist. Extremes on either side make this challenging. Being centrist is too hard, hated by both sides because if you aren’t way over here on ‘our’ side, you lack the merit of being associated with ‘us’, so you belong with ‘them’. Rather than being seen as partial to common interests you are lumped in with everyone else that is not on ‘our’ extreme.

Examples: Liberal minded but worry about immigration? Well you may as well be fully right wing conservative. Believe in equal opportunities for gay marriage? Well then you might as well be a bleeding heart liberal, no matter how else your views may be conservative.

There used to be a bell curve where most people were not on the extremes, rather more centrist, more in the middle. That curve has inverted and flattened. Less people are ‘in the middle’ and more people are veering to the extremes. And it’s not getting any better because any political candidate who appeals to the center is not appealing to the masses. The once peripheral minorities are now a divided majority.

There is no room for nuance. No debate, just argument. Dichotomies, not a spectrum of ideas. But global issues are not well defined into clearly opposing views. Electric vehicles can be a net good while the environmental cost of dead batteries pose a problem. We can provide rights for some without taking them away from others. We can have strong border policies, and be both discerning and compassionate. We can disagree and not vilify, argue and not attack, debate facts and dismiss logical fallacies.

We can… but will we? Or are the propaganda machines too powerful right now? Are we entering an era where truth is elusive, and biased AI created videos constantly exaggerate perspectives? An era where fact checking is a requirement before accepting information? Throw in ad hominem, personal attacks, and intentional foreign interference focused on deepening polarization, and anti-social social media, and I’m afraid to think about where we are headed.

The bell curve majority of moderate thinkers have dispersed to the extremes, and these extremes are dragging everyone out of the middle. It’s 2024 and I can go on social media and watch a live debate between a scientist and a flat earther, and despite the evidence to the contrary, no flat earther is going to change their mind. I can find a bible prophecy that ignores wild extrapolations and factual inaccuracies, and no countervailing points will be accepted. I can find intelligent people arguing biased and counter factual points, and putting their intellect aside blindly to support a point, a belief, a perspective, or even a political candidate.

I’ve come to the realization that we are just monkeys. We are not civil, we are tribal animals, playing at being intelligent. We are more likely to solve disputes like other animals than we are as humans. We admire bravado, we look down on the meek, we beat our chests and vie for attention. Winning is more important than playing fair. I am safer when my tribe, my group, my monkey troop, is stronger and other troops are dominated.

The bell curve is gone, only warring tribes remain, and the fighting is just going to get uglier.

Frame of mind

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Yesterday I didn’t work out. I planned to but things just got in the way, including my lack of motivation. I don’t need motivation today because weekdays I have a habitual routine and I know that I’ll be working out after I publish this. But weekends are often off schedule and motivation is required. I didn’t have it yesterday.

That said, I’ve only taken one other day off in about a month, and two days are not a big deal to miss out of 30. I intellectually know this, missing my workout wasn’t a big deal. Yet because I intended to work out, I didn’t have the right frame of mind about my missed workout. If I woke up feeling awful like I did last week, head pounding, and needed a break, that’s ok. But waking up with full intention to do my daily exercise and then not doing so feels like a failure.

Yesterday I had to help my wife with a task on her computer. It’s something I’ve done many times but the setup on her computer was different and this simple process took 3 times as long as it should have. I was frustrated. I was speaking to the computer as if it was an animate object that could hear me. I swore. I got angry. I wanted to throw the laptop across the room. It was stupid, and worse yet the whole thing still only took about 5-6 minutes to do. I should never have let this minor slow down get to me, but I wasn’t in a resourceful frame of mind.

Yesterday I ended the day with a meditation. I lay down with headphones on in the spare bedroom and woke up 50 minutes later not having heard any of the last 1/2 of the 20 minute session. I didn’t even realize I was that tired, but the meditation was actually just a nap. Instead of accepting this, I was upset that I chose to lie down and allowed myself to fall asleep. I went to my bed but rather than falling directly back to sleep, I was up and disappointed about missing my meditation, and then was missing sleep as a result. That’s far from a meditative frame of mind, and certainly not why I meditate.

Each of these minor things could have felt different if I was in a different frame of mind. Each of these were unnecessary stresses that I allowed to build up in me. They really weren’t reasons to be upset. They weren’t moments that I needed to fret about. They were not things that needed to set a negative mood or to perseverate about.

Sometimes resourcefulness takes too much effort. It’s easy to beat yourself up rather than to frame things in a positive way. Sometimes the frames around your thoughts are rigid. Cold. Unkind. You would give anyone else a break, give them an opportunity to slip up, or not follow through… but yourself, no, you don’t give yourself the opportunity.

Get it right, or be disappointed.

Failure is not an option.

Mistakes are something other people can be forgiven for.

Results are required. Now.

This is not a healthy frame of mind. It does not provide any benefits, and it steals joy. It’s better to be gentle. All it takes is seeing outside the frame. I’ll push hard on my workout today. This morning I already redid the same meditation I slept through yesterday. And I see the futility of being upset at my wife’s computer. The poor framing is easy to see today, the trick is to see it in the moment, and to be kinder to myself when I don’t have the right frame of mind.

Don’t let the rain stop you

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I’m writing this at the edge of Allouette lake in Golden Ears Provincial Park, 8:30 PM Tuesday. I’m here with three teachers and 18 students who will be spending the night in the campground nearby. It’s pouring rain. Actually right now it’s a little on the light side, but it has been continuous and at times quite heavy since we arrived, five hours ago.

It’s starting to get dark and we will be walking back in just a few minutes, but I’ve got a little window of time to dictate this while I stand near the steepest part of the path leading to the lake. Three students didn’t want to come down this section I didn’t want to leave them behind so I’m hovering back as the other students return this way from walking along the shore.

On a miserable day like this it would’ve been easy to cancel the camping trip. The rain has been relentless, but in all honesty it hasn’t dampened spirits. When we get back to the campsite we will roast some marshmallows either on the propane fire or on the open fire pit if we can get one started there.

The message is simple, too often we cancel things because conditions aren’t perfect. We look for excuses when in actual fact it’s just laziness or thinking that because conditions aren’t perfect, the trip might be ruined. In reality, we can make many more opportunities work than we actually take. It just takes a little effort and a small shift in attitude. There were a couple cancellations made by students and/or their parents over the last couple days, and the forecast might have been one of the reasons. Those are the students that lost out. Not a single student here is losing out.

We live on the edge of a rainforest. If we think that rain is a reason to cancel something then we are really missing out on a significant part of the year when we can find joy in the simplest of things.

Camping in the rain might not be as good as camping on a warm, beautiful day, but that doesn’t take away from the opportunity we have regardless of the weather.

Kids are heading back this way now, and so I think I’ll end this right here. I need to be present and enjoy their presence… no matter what the weather looks like.

Confidence and Arrogance

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I bet you think you can tell the difference between confidence and arrogance. But you are wrong. You are biased. If you take offence to that, don’t worry, you aren’t the only one, I’m biased too.

Disagree? Think you can tell the difference?

Sure you can when it’s obvious. But it’s not always obvious.

We have gender biases about what confidence looks like. Age biases. Cultural biases. Friend group biases.

We even have beauty biases… tell me you don’t judge a pretty or handsome person who finds themselves attractive confident, while someone you deem less attractive sharing the same view of themselves being attractive as more arrogant than confident. Why can’t they be confident too? Or, oddly enough, this could be inversely true with the attractive person’s confidence seeming more like arrogance. Or it could be deemed confident for an 8 year old and arrogant for an 18 or 28 year old.

Yes, there is a big difference between confidence and arrogance, but be careful to judge too quickly… or too arrogantly. Confidence can be a superpower, but it’s also fragile. We shouldn’t be too quick to judge others who are confident, or to attack confidence as if it is arrogance.

We tell people it is important to be humble all the time, but we admire confidence more than we admire humility. Are they just showing humility or are they shy? Or are they not confident when they should be? Is it arrogance if they know they are good at what they do and show confidence rather than humility?

It’s all judgement calls. And as I mentioned before, when it’s obvious, it’s obvious, but I think we are more judgemental than we think we are. When judging confidence versus arrogance, we shouldn’t be too confident about our judgement… unless we want to show our own arrogance.

Disposition over position

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Listen to this wonderful quote by comedian Jimmy Carr:

“Disposition is more important than position”

I’ve only ever known Jimmy Carr as a one-liner comedian. His podcast with Steven Bartlett on Dairy of a CEO has changed my mind. There are so many gems that he shares and it’s worth taking an hour and a half to listen.

It’s fitting that wisdom like this comes from an unexpected place. Even with Steven’s glowing introduction my bar of expectation was still low and I was very pleasantly surprised.

Yesterday morning I listened to the last 30 minutes while on the treadmill, and when Jimmy said this it really hit me.

“You are not the worst thing you’ve ever done.” ~ Jimmy Carr

How many people are measured on social media by the worst thing they have said or done? I’ve written around 2,000 blog posts since I started sharing online 18 years ago. I think I have a pretty decent record of being a pretty decent person, and yet I am keenly aware that I’m one careless sentence or one unpopular opinion away from potentially being ‘cancelled’… of being attacked as rude, biased, or some other derogatory adjective.

I’m not famous and it might not be that big of a deal to others, but it would matter to me. I remember years ago when I was attacked in a comment for being racist. It was very upsetting. Ironically it was on a post that I still consider one of my favourite things I’ve ever written, and to this day it’s the only non-spam comment I ever deleted. But before I did, I checked with people to see if I was off base. I really questioned myself and my perspective. I found out later who wrote that comment, even met him, and I believe changed his mind, but that’s a story for another time.

Going back to the podcast, I enjoyed listening to this enough that I’ll probably end up listening to Jimmy’s book. He really is a fascinating guy and I think I have more to learn from him. On that note, take some time to listen to the Diary of a CEO podcast. Steven interviews some fascinating people and he is an excellent interviewer.

And finally, back to the quote above about disposition, I am reminded of another quote, “It’s not what happens, it’s what you do that makes the difference.” I learned this in an NLP class over 30 years ago, but it actually dates back to Epictetus: “It’s not what happens to you, but how you react to it that matters.”

We all have an incredible ability to create our own reality… to take what happens to us and frame it in a way that is positive, that teaches us, that helps us grow.

“Disposition is more important than position. ”