Tag Archives: social media

All a Twitter

I love what Twitter did to open the digital world for me. I even wrote a small ebook about how to get started on Twitter. But it has been a decade since I really spent time on this app. I used to have both public and private conversations, and I used to engage in Twitter chats, but now I mostly just transmit these daily posts to Twitter, and only engage there if someone replies to one of my posts.

Essentially, Twitter has become a sharing tool and not a social tool. So, when I see Elon Musk hitting the self-destruct button on Twitter/X, I just question whether I’ll leave before or after that happens?

It has been an amazing ride, and I’m thankful to Twitter for all the wonderful connections I’ve made. I have met so many people on Twitter that I consider friends. I have met these friends at conferences and felt like I’ve known them for years, because I had rich conversations with them on Twitter before we met face-to-face. But I don’t remember the last time I had one of those Twitter conversations. I think it has been years since I engaged meaningfully on Twitter with someone, (although this recent post was inspired by a Twitter reply).

I’m not boycotting Twitter. For now I’ll still transmit my blog there. But it hasn’t been what it used to be for me since before Elon took it over. The difference now is that I find it has a bias like the old YouTube algorithm that leads you down negative rabbit holes. It plays up the rage, and doesn’t curate topics I’m interested in. My timeline doesn’t feel like my timeline, it feels like a newscast, and I hate watching news because it focuses on the negative.

So, I’ll use it as a transmission tool for a while longer, but if Elon decides to blow it up, either intentionally or not, I won’t shed a tear. It will be sad, but so is watching its slow demise. Nothing lasts forever, and maybe Twitter needs to die before a new platform can blossom. I think we might find out sooner rather than later.

High versus low trust societies

I love when someone adds to my perspective on social media. That’s exactly what happened after I posted Basic assumptions a couple days ago. The post reflected that, “people no longer give each other the benefit of the doubt that intentions are good. This used to be a basic assumption we operated on, the premise that we can start with the belief that everyone is acting in good faith.”

I shared the post on Twitter and Chris Kalaboukis and I had the following conversation thread:

Chris: Reading your post: could we be transitioning from a high-trust to a low-trust society?

Dave: Yes, that seems like an appropriate conclusion. Is there an author that speaks of this idea?

Chris: Not that I can recall, however, if you look at the attributes of low-trust societies you see a lot of what is happening now.

Dave: So true! The circle of high trust seems to be shrinking and it really seems like a step backwards… tribalism trumps the collective of a greater community.

Chris: It is. It seems that even our institutions are driving us towards more tribalism and division.

Dave: And how do you suppose we correct this course? I honestly don’t have a clue, and see things getting worse before they get better.

Chris: I think that in reality, most people prefer to live in a high-trust society. We need leaders and media who support that vision.

Dave: I think the biggest problem right now is that most leaders do not want to step into a limelight where both social media and news outlets are only interested in focussing on the dirt. It seems everyone is measured by their worst transgressions, regardless of many positive deeds.

Chris: If it bleeds it leads. we’ve never been able to communicate with more people at the same time but the only communication which seems to get through is negative. It’s all about keeping your attention to sell more ads.

Dave: I sound like quite the pessimist, that’s not usually my stance on things, but I do struggle to see a way forward from here.

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The idea Chris shared that we could be ‘transitioning from a high-trust to a low-trust society’ seems insightful and really intrigues me. It isn’t happening at just one level, but many!

• Scam phone calls and emails are perfect examples. We used to operate from a position of trust, but now unknown calls and unsolicited emails are all necessarily met with skepticism.

• Sensationalized news leads with misleading headlines that are more about getting attention and clicks than about providing truthful news. And if the news slant doesn’t match your beliefs, it’s ‘fake news’.

• Sales pitches and advertising promises almost everything under the sun, you aren’t buying a product with a basic function, you are buying a product that is going to change your life or transform how you do ‘X’, or use ‘Y’… your results will surprise you and you’ll be amazed!

• If you are even slightly left wing you are ‘woke’ or ‘Antifa’ in the most derogatory way you can use these words. If you are even slightly right wing you are ‘Alt-right’ and racist. No one gets to sit on a spectrum, you are either viewed as an extreme on one or the other side. And even agreeing on one topic on the other side makes you less trustworthy on your side.

These are but a few ways we’ve become a lower-trust society. Ad hominem and straw man attacks get more attention than sound arguments. A well said lie is easily shared while complex truths are not. Saying a situation is complex and sharing nuance does not make for catchy sound bites, and aren’t going to go viral on TikTok, or Instagram Reels. No, but the snarky personal attack will, as will a one-sided, extreme view that packs a powerful punch.

What’s worse is that moderate voices get shut out. And in general many people feel silenced or would rather not share a view that is even slightly controversial. So the extreme voices get even more airtime and attention.

I feel this often. Writing every day, and sometimes picking controversial topics to discuss, I find myself tiptoeing and treading very carefully. I said in my Twitter conversation with Chris above, “It seems everyone is measured by their worst transgressions, regardless of many positive deeds.” I sometimes wonder what one thing I’m going to say is going to get blown out of proportion? If I write one single inappropriate or strongly biased phrase, will it define me? Will it undermine the 1,500+ posts that I’ve written, and make me out to be something or someone I’m not?

This sounds paranoid, but I wrote one post a few years ago that a friend private messaged me about, then called me and said I’d gone too far with my opinion on a specific point. I totally saw his point, went back and adjusted my post to tone it down… but I feel like that one issue, that one strong and overly biased opinion shared publicly put a rift in our friendship. And that’s someone I respect, not some stranger coming at me, not someone that doesn’t know my true character. My opinion in his eyes is now less trustworthy, and holds less value. That said, I appreciated the feedback, and respect that he took the time to share it privately. That’s rare these days.

The path forward is not easy. We aren’t just swaying slightly towards a less trustworthy society, we are on a full pendulum swing away from a more trustworthy society. Tribalism, nationalism, and extremism are pulling our world apart. Who do you trust? What institutions? Which governments? Who do you consider a neighbour? Who will you break bread with? Who do you believe?

The circles of trust are getting smaller, and the mechanisms to share bias and misinformation are growing. We are devolving into a less trusting society or rather societies, and it’s undermining our sense of community. We need messages of kindness, love, and peace to prevail. We need tolerance, acceptance, and more than anything trustworthy institutions and leaders. We need moderates and centrists to voice compromise and minimize extremist views. We need to rebuild a high trust society… together.

Advice for everyone, and no one

A frustrating if not comical aspect of social media are lists and advice that are so banal they actually hurt to watch or read. I just saw a content creator give her “Top 3 tips for getting back on track with your credit.”

This was to:

1. First create a budget. Stick to it. And update it regularly.

2. Make cutbacks to save at least 3 months worth of monthly income.

3. Only spend what you already have.

The worst part of this ‘great advice’ is that it was sponsored by a bank. This was basically a paid advertisement from a savings bank, spewing trite and wasting our time and attention.

Here’s my advice to quit smoking: Don’t buy cigarettes.

Here’s my advice to lose weight: Eat less, exercise more.

Here’s my advice to get more sleep: Go to bed earlier.

Here is my advice to giving advice: State the obvious and you’ll always be right!

…But the advice won’t be taken, because that’s not really advice. It’s hopes and dreams. It’s laudable, wishful thinking. It’s not actionable for anyone who the advice is directed at. I’m reminded of a Derek Sivers quote, “If information was the answer, then we’d all be billionaires with perfect abs.”

I don’t know too many billionaires with perfect abs, and facts disguised as advice won’t get you there either.

Calculated Misery

I recently watched this TikTok, about ‘calculated misery’.

It starts off with the idea that social media platforms are going to work together to get us to pay or pay more for their services. It’s no longer enough that we have to watch ads to play along. I notice it when I watch YouTube on my phone and I’m regularly asked if I want to upgrade to avoid ads. Meanwhile I’m also watching more ads that I can’t skip after 5 seconds.

My Twitter feed is filled with ‘blue checkmark’ profiles where that check costs anyone $8 a month to have, regardless of if their content or expertise is valuable to me. And meanwhile, my checkmark-less profile is being viewed less often than those who pay.

Also discussed in the video is how airlines use calculated misery to upsell you. The carry-on suitcase I bought 15 years ago used to be good on any airline, now it needs to be checked on many of them. Leg room has been reduced, and while tickets used to include choice of seats, now that’s something you need to upgrade or pay more for to get. You want a meal or beverage on a 5 hour flight? Those used to be free, but many airlines charge for them now.

It used to be that the basic price was good enough, and upgrades gave you perks, but now it seems anything less than premium is meant to suck a little bit, meant to be just enough misery to make you want to pay more. Even amusement parks are doing it, giving people privileged access in lineups if they pay more. And it’s hard to be in line and watch others get priority over you.

We’ve moved from an era of customer value and service being a priority to an era where profits matter more. It’s a world where customers are made less comfortable, unless they pay a premium, and the benefits are really to shareholders. Essentially, services are getting gradually worse, and misery is creeping in… unless you pay a little bit more.

Untruth and Truth Bombs

Here it comes. It didn’t take long. The unrest in the Middle East has already led to a flood of fake news, videos, and photos. Video of past battles are showing up as if they are current. Clips from video games are being passed off as current battles. And AI generated or modified videos and photos are being passed off as real.

Waves of untruths, fake news, and misinformation are being spewed out and shared virally. There isn’t a video clip, news heading, or photograph you can take for face value as being a truthful account of events that actually happened.

Except that some of it is real. Some of it is too real. Before it can be edited or censored, there will be some very graphic videos and images that will be spread across social media. Even respectable media sources will over-share overly violent clips, but on these sights there will be a pre-warning of what’s to come and some of the video will be blurred out to protect the audience or the victims, or both.

Warning or not, truth or untruth, we’ve entered an era where we, and our kids, are likely going to see things that never would have been shown just a few short years ago. No matter what social media you use, you’ll likely be exposed to graphic images too real to stomach, even if they are actually fake.

I don’t know what to worry about more, graphic images or fake images? What’s the worst bomb dropped, the truth bomb or the untruth bomb? Neither are good, and both are headed to a social media platform near you. In fact, they are already there.

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Update: Great article from Forbes on the topic of deepfakes spreading virally, “In A New Era Of Deepfakes, AI Makes Real News Anchors Report Fake Stories“.

The mischaracterization of the Metaverse

“The Metaverse is already here.” That’s the insight that never really occurred to me until I heard Mustafa Suleyman, Google’s Deep Mind Co-founder, on The Diary of a CEO podcast with Steven Bartlett.

“You know, the last three years people have been talking about Metaverse, Metaverse, Metaverse. And the mischaracterization of the Metaverse was that it’s over there. It was this like virtual world that we would all bop around in and talk to each other as these little characters, but that was totally wrong. That was a complete miss-framing. The Metaverse is already here. It’s the digital space that exists in parallel time to our everyday life. It’s the conversation that you will have on Twitter or, you know, the video that you’ll post on YouTube, or this podcast that will go out and connect with other people. It’s that meta-space of interaction, you know, and I use meta to mean ‘beyond this space’, not just that weird other, ‘over there’, space that people seem to point to.”

We are already in the Metaverse, I’m in the same room as my daughter right now. She’s watching a movie, I’m writing on my phone. We are entered into parallel universes, physically together but disconnected. We are both in spaces, on screens, beyond the physical space we are in.

Before hearing this quote, I thought of the Metaverse as something in the future, like the ‘fitless humans‘ from the movie WALL•E.

We are already there. We have iPads babysit (or at least occupy the attention of) our kids. We rage about stupid things on Twitter and YouTube. We share content with people we have never met, and they share content with us. We are influenced by influencers. We buy things from virtual stores. We play games with people in different time zones.

The Metaverse is already here creating parallel experiences to the ones we physically experience… It’s not something we are heading towards. We are already living a good part of our lives, ‘in spaces beyond the physical space we are in‘. Sometimes it’s hard to see the forest through the trees, or in this case the spaces beyond our screens.

New tools, old borders

For the 3rd or 4th time this year I’ve tried to sign up for a new AI tool only to find out that it isn’t available in Canada yet. I get it, I understand that there are specific rules and regulations in each country. I know that Canada often lags behind other countries because there are language laws requiring tools to offer policies and pricing etc. in both French and English. I even know that many of these rules are to help me, the consumer. That said, I find it frustrating that red tape is an innovative restriction. The speed of creativity and ingenuity is faster than ever, and we can’t seem to figure out how to keep the opportunities open and equal.

And yes, I understand this topic is complex. How complex? “All news in Canada will be removed from Facebook, Instagram within weeks: Meta“. It’s messy merging rules for access with rules to support consumers and be protective of Canadian content. But when new laws are drawn up, they need to come from a place of cooperation, not restriction; collaboration, not exclusivity.

It may not seem like a big deal to have to wait longer than most to get access to some cool tools, but that wait comes at a price… A price I think Canadians are going to pay for quite some time before innovation trumps protectionism. It is what it is/C’est comme ça.

Digital vomit

In his recent ‘Making Sense’ podcast, Sam Harris said this:

“Every part of culture: Science, public health, war, economics, the lives of famous people, conspiracy theories about everything and nothing… All information is in the process of being macerated by billions of tiny mouths and then spit back again, and lapped up by others. So what is in fact actually digital vomit, at this point, is being spread everywhere. And celebrated as some form of nutrition.”

Unfortunately this is going to get a lot worse before it gets better. It’s not just ‘billions of tiny mouths’ that are going to be spewing digital vomit, it’s going to be a massive machine of propaganda networks spewing AI created disinformation, vitriol, fake news, and falsified ‘evidence’ to back up the vomit it produces.

And while you would hope mainstream media would be the balancing force to combat this digital vomit, this is not the case. Mainstream media does not have a foothold in truth-telling. Don’t believe me? Watch MSNBC and Fox News side-by-side and you’ll see completely different coverage of the same event. You’ll see minor threats described as crises. If it’s not an emergency it’s not news… so it’s an emergency.

So prepare for a lot more digital vomit. Start trying to figure out how to mop up the mess, to make sense of the mess, because it’s going to get very messy!

Moments of silence

There was a time when moments of silence were golden. When being alone with my thoughts was quiet and contemplative. When no sound meant calm and inspired serenity.

Now I fill those moments. I listen to books, podcasts, and music. I avoid the silence because that’s when my tinnitus gets loud… and even if I wanted that silence, I wouldn’t get it. My tinnitus is a constant tone, for others it’s like crickets. For anyone who has it, it’s the end of silence.

But there is another kind of silence. It’s the quiet of the mind. It’s like an ocean without waves. This is even more elusive. It is the moments when our minds are not reliving the past or creating unlikely futures. It is when our minds are not thinking about our schedule, worrying about our responsibilities, or planning our next moment, meeting, or meal.

It is when there is nothing to do, but there is no boredom.

It is when nothing is pressing, and there is no need to rush.

It’s also when you don’t seek a distraction. But now the distraction is always there. It looks like Facebook or TikTok, Instagram or Twitter, YouTube or Audible, text or email, WhatsApp or Snapchat.

We have let technology steal away our moments of silence. We are robbed of those golden moments. The dopamine rush of the next notification is too great to resist, and too daunting to allow silence a chance. Silence is no longer a desired state, it is a state of absence to avoid, not a desired state of stillness.

Moments of silence were already elusive, now they are all but nonexistent. I even wonder if for someone younger, who spent their teen years with a smartphone, if silence was ever known, is ever desirable? Or is this just a nostalgic ideal?

It’s quiet now, but my tinnitus sings it’s ever present song, and I put on some background music. The silence is gone.

Follow the Thread

The first social media app that I fully engaged with was Twitter. Of course, back in 2007 it wasn’t an app, it was a website. And in the early days it would often crash. I was so enamoured that I wouldn’t miss a tweet in my timeline. I’d come home from work and scroll from my last read tweet forward until I was ‘caught up’. And along the way I’d click on links, and read blog posts my friends shared, and even go to their sites to comment. Sometimes I’d end up with 12-15 tabs open and the catching up would take me over an hour.

I’d go to conferences and meet people I only knew through Twitter and I’d feel like I was meeting old friends. My connections were down to earth and very real. I loved the richness of the conversation and learning that happened on Twitter.

Then it changed.

It went from friendships to engagement, from conversation to activity, from a tool I spent time on to a tool I transmit to.

Now Meta has come out with Threads. Maybe the conversation is coming back. Maybe. But my time investment won’t be there unless I’m pulled there by others. Sure, I created an account, and yes, I’m interested to see where it could go. But it would require others drawing me in to make it something I use regularly. I’m not investing the time to making it work for me.

I’m just that much more selfish with my time now. I don’t have time for angry posts and outrage. I don’t care about building a follow-ship. I am not interested in clicking a link to see an image or video on another platform… which ironically someone on social media needs to do to fully read my Daily-Ink. In short, I’m not willing to put the time and energy into yet another social media platform, unless I see an immediate and positive engagement… and that doesn’t happen until a spend time on the platform.

So, I’m more likely to watch the threads fray than I am to stitch together a profile that I’m willing to wear. Threads is probably headed to my laundry basket of apps I never put on.