Tag Archives: character

Work ethic

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I sent my daughters a meme recently on instagram. It’s a guy buckled into the driver’s seat of a parked car and he’s hitting the passenger seat headrest with a side-fist. The caption reads:

“When your parents gave you work ethic instead of generational wealth.”

Both my kids have it. They are praised at work for doing an excellent job. They have always been that kid who gets asked to train someone coming up even though others have been at the job longer than them. And they take pride in doing an excellent job. It’s great to see them excel both at work and in the things they love to do.

With respect to my own job, education certainly is one of those fields where many people come into the profession with a solid work ethic. I see it time and again. My team really has some dedicated educators and support staff who show what a good work ethic looks like, and that has an incredible impact on the work and learning environment. It shines through in the pride people take in their work, and the praise they get for what they do.

I don’t think a good work ethic is innate. I think it is fostered and developed. I think it can be learned. I also think it can be contagious. Equally so, laziness can also be contagious. Years ago I worked on a factory floor for a soft drink company. My job was to feed a conveyor belt with crates of 12 used 750ml glass bottles to be washed and refilled. (You need to be a certain age to remember these bottles that out-date the plastic 2-litre ones.) This was a labour intensive job, with a fork lift driver bringing pallets of crates for two of us to unload.

When it was break time, another worker would relieve us one at a time, but this one guy, whose name I no longer remember, would send us both on break at the same time. It was a 15 minute break and he’d say, “take 20”, then he’d do the job of two people. I did this a couple times for my partner to take a quick washroom break, but I’d be huffing and puffing if I had to do it for 20.

This guy relieved us like this for almost a week, then our boss saw him and told him to stop. Not because he was going to hurt himself, but rather because he didn’t want the higher-ups to see that one person could do the job. The whole culture in the factory was ‘do the minimum’, ‘don’t show off’, ‘don’t do anything extra’. It wasn’t an environment I would have wanted to stay in any longer than the summer between school semesters. In fact, I didn’t go back the next year.

A good work ethic is often overlooked. It’s only when you come up against a bad work ethic in comparison that you begin to value what a good work ethic means to the culture of an organization. Remember to show value and appreciation to those around you with a good work ethic.

Dropping balls

One of the most frustrating things is to realize that you dropped a ball. You are juggling so many things and one falls through your fingers. You miss it.

A good juggler can make the mistake a part of the show. A good leader can’t.

In this specific case it’s not that bad because the only person really let down is me. I can still pick the ball up, I can put it back into play, and the only harm is that everyone saw me drop it. A little embarrassing, but I can handle it.

I can make the excuse that I had just returned from medical leave and I had a lot of balls to juggle, but that’s not accepting ownership, it’s just making excuses. It was something that should have been prioritized. Other things were less important.

I just need to accept the mistake. I need to own it. I need to pick up the ball and put it back into play. The challenge is not explaining, justifying, or excusing, but owning my mistake. Then doing what I can to fix it.

This is harder to do when you let people down. It is challenging to face when others are counting on you.

Excuses are not the way. Own it. Do your best to make it right, and be sure to keep similar balls in the air in the future. That’s the best way forward.

Faces and stereotypes

I like to think that I don’t make snap judgments of people, but I do. Sometimes I see a face, or a haircut, or a mannerism, and I start to create a profile of the person’s life. Yesterday I overheard a conversation between a server and a very nerdy customer. Everything about his voice, dialogue, clothing, and even posture told me he was a geek.

That sounds mean. But here’s the thing, the profile I built for him was this:

He has a very small group of friends, but they are great friends that would go out of their way to help him. He loves board games, and prefers that they are cooperative rather than competitive. He isn’t involved in any organized sports but isn’t afraid to participate in sports with friends and comparatively he is as good as them and that’s good enough. He will go out of his way to interact with someone serving him and finds joy in those interactions. His sense of humour is as geeky as he is, and he isn’t afraid to laugh at his own jokes. He’s happy.

There are a lot of people who find it hard to be happy, I don’t think this guy has a problem being happy.

My judgement could be totally wrong. This guy might have been offended if he knew what I thought. He might lack confidence, or be quite unhappy. But I like my profiling.

On the other end of the spectrum, when I see someone grumpy or unhappy, I build back stories that give them reasons for this. I see them more as victims of circumstance rather than inherently angry or mean.

But in the end these are all fictions I create. I see faces and they tell me stories… not real stories but stories I create for them. Stereotypes are oversimplified, I tend to complicate them, individualize them, and create lives based on faces, looks, and mannerisms. I wonder what people see, when they see me?

No matter where you go…

More than half a life ago I had a girlfriend that was a fair bit older than me. She was very well travelled, including a solo trip to Africa in the early 80’s. While I haven’t seen her in almost 30 years, I still remember one of her favourite sayings, “No matter where you go, there you are.”

That saying is said by a lot of people, but I finally understood it when she said it. There is no escaping yourself. If you are kind in life, you’ll be kind in a sunny destination spot. If you’re a jerk, you’ll be a jerk at a touristy landmark. If you feel lost, you won’t find yourself on the peak of a mountain. You take whomever you are, wherever you go.

So whether you seek adventure, excitement, relaxation, or rest, it’s your own expectations and hopes that will determine what kind of trip you have. Disappointment because the room wasn’t quite what you expected, or although the room wasn’t what you expected the view was spectacular and made up for it? The food was more expensive than expected, or the food was pricey but you would have paid double for that red snapper last night? Are you looking for disappointment or are you looking for opportunities to see, hear, and feel positive experiences in a foreign land?

No matter where you go, there you are. Sometimes it takes travel experiences to truly understand what that means. As the world opens up, I hope people find exactly what they are looking for when they travel… just make sure you are looking for the right things.