Author Archives: David Truss

Obligation to fight evil

I re-watched Everything Everywhere All At Once with my parents last night. A quick synopsis is:
A woman who has a bad relationship with her husband, dad, and daughter, and who owns a laundromat that is being audited by the IRS finds out:
• She lives in a multiverse.
• It’s up to her to save it.
• And she’s living the worst of all her possible lives.

It’s a very clever movie with some completely ridiculous (and hilarious) subplots, but ultimately it’s a battle between good and evil.

Afterwards, my dad brought up the point that evil exists and we have an obligation to fight it. A simple example would be the obligation to hide Anne Frank and her family during the German occupation of Amsterdam. It was dangerous, but it was the right thing to do.

We can not be bystanders as evil acts are committed. We have an obligation to act, to resist, and to be part of the solution. Any act against evil is a heroic act. The challenge today seems to be that evil people seem to converge, collaborate, and cooperate far more fervently than those fighting them. Lies, conspiracies, misinformation, and propaganda spread faster than reason and factual information. Social media magnifies the disparity between these.

We have an obligation to recognize and fight evil. Left alone it spreads far too easily.

Days without scripts

One of my favourite quotes about school leadership comes from Gary, a VP that I had early in my career. He shared this with me after a typically crazy day at our middle school, “Being a Vice Principal is only a 3 to 4 hour a day job… the problem is that you get almost none of it done between 8:30am and 4pm.”

Yesterday afternoon was like that. The over-the-top moment came when someone driving out of the side street, across from our school parking lot, missed her turn, drove into our parking lot, and collided with 2 parked cars. Then she tried to leave the scene yelling that we had a picture of her license plate and no, we didn’t need to see her driver’s license or insurance. After she couldn’t get her car off the curb, she left on foot.

Fortunately that’s when the police arrived and she was apprehended. Speculating, based on how fast she was going, how far off of her intended direction she ended up, trying to leave the scene, and her irate behavior, I think she was was probably inebriated.

Just another normal day at school. No, I’m not saying bizarre parking lot accidents happen all the time, but rather the totally unexpected does. One minute you are working on a task and your day feels quite typical, and the next your entire day is turned upside down by an unexpected issue or event.

It’s the small part of your contract that this falls under: “Other duties as assigned.” Except these emergent issues aren’t really assigned as much as thrust upon you. It’s the leaky pipe sending water gushing down a wall. It’s the messy clean up during the hours in the day when you don’t have a custodian in the building. It’s the student missing from a class. It’s just about anything except the thing you thought you were going to do. Plans go out the window, you go off your planned script, and the issue in front of you builds a new agenda.

…and the days ends with you either staying later than you had hoped, taking work home with you, and/or moving things from today’s ‘To Do’ list to tomorrow’s.

“The best laid plans of mice and men often go awry.” ~Robert Burns

8 billion realities

With 8 billion people on this planet, we have 8 billion different ways to see the world. Not even conjoined twins see the same reality.

Is my experience of the colour blue the same as yours? Do I taste chocolate like you do? Are our wishes and desires the same? No.

We find our tribes that like similar things: sports, hobbies, food, music, pets, occupations, and anything that allows us to see others in a similar light. But no matter how similar, we still have a different slant on reality.

You are uniquely you. I am uniquely me. Our realities may collide, but what we observe is only for us to interpret and experience. Our interpretations and experiences will never match another’s. We live a singular reality.

That is why a tragedy for one is a lesson for another. An unforgivable act for one is the reason for forgiveness for another. A moment of peaceful solitude for one is a slow, uncomfortable moment of boredom for another. Here is where our life experiences are created, where we control our own narrative, create our own destiny… design our very own reality like no other.

Get stuff done mode

I must admit that I was lucky. Having been away and needing to do some catch up yesterday, I was working in my office with my door closed. And as it turned out, it was an unusually uninterrupted kind of day. Normally interruptions are what my day is mostly about. But yesterday was quiet and I was in a a real ‘get stuff done’ mode.

It’s not like things didn’t come up that needed my attention, and I had over 3 hours of online meetings that I actually had to pay attention in. But every moment before, after, and between these meetings was dealing with one task at a time.

If I was interrupted, I dealt with the interruption immediately, then went right back into what I was doing beforehand. No squirrel-brain bouncing around and forgetting what I was doing. No email rabbit hole of distractions. It was go-go-go.

Coming off of being sick and taking more days off in a week than I took in the last 2 years, I needed a day like yesterday. I wish every day could be like that… but as I said, I was lucky. Things don’t always run that smooth, and I’m not a hide in my closed office kind of principal. Sometimes the job is mostly about interruptions that can not be easily solved. But I’ll worry about that another day. For now I’m just going to celebrate having a great ‘get stuff done’ kind of day yesterday.

Not all cylinders firing

It has been well over a week since I was hit with this cough and it is still wiping me out. I went home at lunch yesterday and slept for over an hour before I could do anything remotely productive. This morning my cough isn’t sounding a whole lot better. I’m reminded of the chronic fatigue that hit me a few years ago.

I wrote We are One recently, about the interconnectedness of our minds and bodies. It only takes an experience like this to understand how our brains are affected by the wellness of our bodies. It’s not just that I’m coughing, it’s that my whole body is working to get better.

I’ve heard a number of people tell me they’ve had similar coughs and it took two weeks before they started to recover. I’ll keep going to bed early, drink a lot of fluids, and keep the Tylenol flu medicine flowing to prevent a sinus infection that I tend to be prone to… and hopefully my body (and mind) will be running on all cylinders soon.

8 billion people

The world has surpassed 8 billion people. 25 years ago it was less than 6 billion and overpopulation was a major concern for our planet. It isn’t so much anymore. Populations in many countries is decreasing with the average age of people being greater than the childbearing age. Older populations don’t have kids. People living in expensive urban cities, where more people live than ever before, have less kids.

The population of the earth is still going to grow from here, but the exponential growth we’ve seen is slowing down. This is a good thing because our earth couldn’t withstand continued growth like we saw in the 60’s, 70’s, and 80’s.

The interesting thing to come with respect to population growth will be the uneven distribution of the population. How will this affect countries? Work forces? Urbanization? Immigration? It’s not the growing numbers that we will be worried about, it’s the geography of the population that will be the population concern of the future.

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Note: Going from 6 billion to 8 billion in 25 years is a 33% jump in population… I didn’t mention that above, but it’s worth noting because if that pattern continued we’d be over 10.6 billion in another 25 years, and then just the numbers alone would have been the greatest concern.

20,090 days

Today I turn 20,090 days old. There are not many things certain in life, but one thing can be certain… I won’t be living another 20,000 days. That’s not depressing, it’s just simple math. It’s highly unlikely I’ll live to approach my 110th time around the the sun.

There are different kinds of age. There’s the ache in my back that tells my I’m getting old. There’s the level of fitness that makes me feel young. There’s the imposter syndrome that tells me I’m still just a kid and can’t believe that I’ve got work and family responsibilities when I still feel like I have some growing up to do. And then there is the number.

20,090 days, 660 months, or 55 years. No matter how I break it down, I’ve been fortunate to have had the time I’ve had, and while I won’t double that time, I look forward to some wonderful days, months, and years ahead.

Time is precious, make the most of it.

The limits of goals

Listen to this podcast of Adam Grant interviewing Emmanuel Acho. Emmanuel shares this quote, without identifying the source and Google hasn’t helped me find it:

“Reaching a goal is the penalty you receive for setting one.”

Soon after, Adam Grant summarizes,

“You like goals on tasks but maybe not goals in life. If I am working on a specific project or if I’m trying to build a specific skill, fine, give me a target I will work towards it, I will grow because of it. But having a goal from my life, that’s where the penalty really hurts by limiting myself.”

Emmanuel then talks about setting objectives rather than goals:

”An objective is energy aimed in a direction… so I want to aim my energy in a direction without any limit.”

I have never been big on goal setting. I think it’s too easy to set goals that are underwhelming and achieve them than it is to truly step out beyond expectations and do something amazing. I think goals impose self-created roadblocks that aren’t there before the goals are set.

That doesn’t mean you don’t dream big. It doesn’t mean you don’t work hard. On the contrary, you arrive for new heights all the time, you just don’t create false end-goals that prevent you from going beyond.

Goals have a purpose, but they should not be your purpose. Your purpose should be greater than the limits goals place on you.

Customer Service matters

There are some stores where when you ask for help the person either can help you or finds someone who can. Home Depot is a good example of this. You feel like they want to help you and that if they can’t, well then they admit it and get someone else that they know knows their stuff. I never get that sense in Canadian Tire. You ask a question and it feels like you are inconveniencing the employee. You get an answer and you aren’t sure if it’s the best answer or just the best answer to get you to leave the employee alone.

Now I’m positive that there are some Canadian ‘aka Crappy’ Tire employees that are better than some Home Depot employees. But after decades of going to both stores (for different products not available in both stores) I consistently see better service at Home Depot. So is it the pay scale? The training? The average age or pre-employment skills of the employees? What makes one so much better than the other?

Regardless, I find myself wanting and expecting better customer service, and being less tolerant of poor service. It’s the same at restaurants. Now when you go to pay, the tip percentage offered automatically on credit card machines is usually 15, 18, or 20%, and sometimes 18, 20, or 25%. I remember when 15% was an amount you tipped for good service, now it’s the minimum expectation. I feel for waiter staff who need this tip to make their wages livable, but I also think that this shouldn’t be an expected thing the way it is, and that tips should be rewards for good customer service and not an expectation.

I remember last summer taking my wife and my daughter and her friends out for a nice lunch in Kelowna. The meal wasn’t cheap but the service was very good as was the meal. I decided that even at these prices I would tip 20%. When the tip option came up on the payment machine the choices given were 20, 25, and 30%. That seems quite presumptuous to me. I gave the 20% and felt cheap rather than complimentary.

In China I used to go to a street vendor and my favourite meal costed 32 cents Canadian. When I tried to tip the vendor would just give me a larger serving. In many other countries tipping is either not expected or greatly appreciated. Here it seems that it’s an expectation no matter what the customer service is like. But I think good customer service matters and should be rewarded either by being a loyal customer or tipping appropriately… and expecting 20% as the minimum doesn’t seem appropriate to me.

*Also, isn’t it interesting that cheaper restaurants will often start the bottom tip percentage at a lower rate than more expensive restaurants? I’m asked if I want to pay 12, 15, or 18% on my $30 meal and 18, 20 or 25% on my $90 meal. Meanwhile I seldom see a dramatic difference in the service quality.

Pattern interrupted

Spending a week isolated at home has completely messed up my schedule. Waking up with a headache to start the day sucks. It makes it hard to be and feel productive. This afternoon seems to be the positive turn I was looking for, but I’m not sure how fast I’ll be able to jump back into my regular routine. Writing, meditation, and workouts have usually been done before I’ve even been waking up this past week.

The one good thing to come of this is that I actually miss my routine. It’s not a big effort to do it. It’s something I want to do. And I’m looking forward to getting back to work on Monday too. I guess a pattern interruption every once in a while is good so that you can do a gut check and make sure that what you regularly do is something you actually want to do.