A couple weeks back I was in a problem solving situation where I was brought in to give some perspective on how one of my programs could assist with a problem at a school. I was an add-on to a conversation that was already happening, and I found it frustrating. I kept having to speak up and give perspective on the big picture and how what seemed like a simple fix was actually something that would have unforeseen consequences. My grandfather used to say, “Don’t put lipstick on a pig,” and that seemed to be the approach. “Let’s make it look like we are addressing the issue, all the while just making an ugly situation seem like it’s not as bad.
Yesterday I was in a meeting and it was completely different. Everyone was thinking big picture. How does this affect students? Staff? Funding? Optics? When a suggestion was brought up, the team of people I was working with took each idea and put it through a big picture lens. When a suggestion was knocked down, there were no egos attached, it was just a change in frame, and the new perspective provided more useful information.
A one hour meeting took over an hour and a half, and afterwards I had another 45 minutes of hammering out one possible solution, which may not be the one we go with. However, even if the idea I suggest isn’t the one we go with, I know the final decision will be one that considers multiple perspectives, and will be a viable solution to the problem we are working on.
What a contrast it is between these two scenarios. In the first case, the focus was on a quick fix, and in the second case the focus was on a sustainable solution. The difference was being with a team of people focused on the big picture rather than just trying to make a problem go away.
It’s a matter of the frame you put around your problem… and when in fix-it mode, the bigger the frame the better.
