Yesterday I said in a post about our school’s open house, “I have a saying I share with the tech crew which is, ‘It’s your job to be invisible’.”
A few years ago we had Alvin Law visit our school. When he arrived our tech crew set him up with a wireless microphone and had everything set up just as he specified. He did a truly amazing performance and after the show, after the tech crew helped take off the microphone, Alvin said to me, “Dave, what kind of a school are you running here? It feels pretty special.”
Then he said, “I present to multi-million dollar companies, like IBM and Microsoft, and I have never had a tech crew treat me so well. I’ve never had my sound work so well. I’ve had presentations where they are paying me a lot of money to present to 1,000 people and they can’t get my sound to work. There wasn’t a single issue with my sound today, it was perfect.”
That’s the sign of a good tech crew… they are invisible. When a microphone doesn’t work, people notice the tech crew. They are also noticed when a microphone is too loud, or there is feedback, or an off stage mic isn’t turned off, or when the lighting doesn’t actually light up the performers. When these things happen, the crew become part of the performance. When everything works as planned, they are invisible.
When a tech crew does their job well, they are invisible.
