It was early on in my first job as a vice principal. The position was in a middle school just a few kilometres away from the middle school I taught at for 9 years to start my career. Our secretary came to tell me that a student had been sent down to the office. I sat down with him in my office and he told me why he was sent there.

“Really, that’s all you did?” (I was sure he was leaving something out, I’d never send a kid down to the office for this.)

“Yes!” He said defensively.

We worked out an apology, and rehearsed it, and I sent him back down to his class. Minutes later he was back up at the office. I looked at him quizzically and he quickly responded to my unspoken question, “Mr. Truss, I did exactly what you told me to!”

After a bit of back-and-forth I took him back down to the class and waited for a an appropriate moment to talk to him and the teacher together. It became very evident that she had no interest in letting him back in the room. This surprised me for two reasons:

First, as mentioned, this minor altercation was nothing me or my peers at my previous middle school would ever have sent a kid to the office for. In my eyes, sending a kid to the office was essentially telling the kid, “I cant manage you,” which takes away any leverage I may have the next time this student has any challenging behaviour.

Secondly, why not take him back? I verified with the teacher that the students wasn’t downplaying the behaviour, he was apologizing, and he wanted to come back to class. But the teacher was not interested. I offered to come in with him and that got us passed the impasse.

When I started writing this, my intention was going to be on empathy and growth in understanding that not every student, teacher, or principal is just like me, and how important it is to understand this. But as I was sharing the story above I remembered my 4 D’s that led to the rare occasions I’d send a kid to the office. I wrote about this back in 2008, and I’ll share them here:

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In 9 years as a teacher I have made very few classroom issues into office issues. I have 4 D’s that I think are issues that should be dealt with at an office level. The first two D’s are cut-and-dry/immediate office issues. These are ‘no-brainers’, you break these rules and you go to the office!

1. Drugs- Alcohol is included in this category;

2. Dangerous- Not just weapons, but physical violence too. The best policy is a zero-tolerance policy… We don’t solve problems this way.

The next 2 D’s have some grey area between being an issue for the office and being an issue that I handle myself. They are:

3. Defiance- an absolute refusal to participate and/or co-operate. If you don’t come to class prepared to learn, or if you aren’t willing to participate with the class… If you can’t offer me 5% of what I am offering you, then that probably hinders my ability to give everyone else the time and attention they deserve. I obviously can’t help you, so there is no reason for you to be here. I’ve only ever had one student absolutely refuse to engage in learning to this point. I honestly felt that it was a disservice to keep him in the class and made this the reason to send him to the office. (I have used this as ‘leverage’ with other students in the past- not an ideal strategy, but sometimes a student needs to know that you have limits);

and the final ‘D’,

4. Disrespect- If you are going to treat me, or others in a way that is hurtful, if you are going to ‘injure’ others emotionally/socially… then we have a problem. Hitting someone, or physically hurting someone puts you in the ‘Dangerous’ category and becomes an immediate office referral. Disrespect on the other hand is a little different. If you emotionally or socially injure someone then you are defying one or two of our school beliefs : Respect and/or Inclusion.

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In ‘administering’ these rules, #3 and #4 had to be pretty extreme to get sent to the office. Otherwise, I handled them myself. But that’s me. Some teachers would be faster to send students away to be dealt with out of class. I just always felt that the most important relationship was between me and the kid. So, while #1 and #2 were likely immediate grounds for an office visit, #3 and #4 only resulted if the relationship was broken such that the defiance and/or disrespect didn’t allow me to be the teacher anymore. At that point the student is clearly a disruption to the class and I’m unable to manage it.

I think in my time as a teacher, I could count on one hand how many kids I ended up sending to the office, but looking back now, I probably should have asked for help a few more times. It’s good to try to hold on to the relationship with a kid, but sometimes a little help and support could go a long way. And I think having clear lines of what constitutes needing that help is a good place to start.