When things are going well, it’s easy to compliment a team. Success and smooth sailing can make a team look good. Everyone is doing the role they should, and ‘results speak for themselves’. But what happens to that team when there is a crisis? How do they react then?
When things go wrong, when challenges arise, what does team support look like then? Does the team start to point fingers and blame others? Do they rally with or against each other? Do they seek advice from their colleagues or do they spew orders, demands, and/or expectations?
If you want to know how good a team is, watch them when things are tough. See how they support one another. Pay attention to how they deal not just with the problem but with each other.
Any team can handle success well, but it takes a very special team to deal with challenging situations in a good way.
