Tag Archives: pedagogy

Having Back Channel Support in an Online Video Class

I don’t think this is a word, but I’m going to use it anyway: Backchanneller.

There are many educators using tools like Microsoft Teams, Zoom, and Adobe Connect for the first time. These educators are learning that it is very hard to be presenting with these tools and also pay attention to the chat, and what is happening in the digital room, while also delivering instructions or a lesson. One thing that can make this easier is to have a back channel helper, or a backchanneller.

People who run Twitter Chats understand this. They use a team of people to help welcome people to the chat, retweet, and like good responses, while the main moderator pushes out the questions and engages with individual tweets. A single moderator struggles to do it all.

For video-based classes and lessons the teacher/presenter will often struggle with:

  • Following the chat
  • Picking out good questions
  • Helping to orient latecomers
  • Finding the person with their mic on, causing a distraction
  • Keeping the chat on topic, or at least monitor the chat for people causing a distraction.

It’s hard to do these things while also trying to be engaging and/or creating an interactive lesson.

The primary role of the backchanneller is to monitor what’s happening in the chat in the background, and to assist the teacher/presenter. These are the main roles:

  • Look for good questions
  • Respond to simple questions
  • Choosing the right time to interrupt, if the question warrants it… and avoiding questions that would interrupt or derail the lesson, or that can wait for an appropriate pause in the lesson.

There are other things the backchanneller can do, as mentioned above, but the moderation of the chat is key.

It’s hard to run a lesson and watch a chat conversation at the same time. It’s easy to unintentionally let the chat take over the lesson. Having a backchanneller, who can be a student, who understands the responsibility of the role, can help a lesson go considerably better. A backchanneller reduces the cognitive load on the teacher/presenter and lets them focus on the intent of the lesson or presentation.

It’s great when a participant, a student, can take on the role of backchanneller. It’s empowering. Explicitly explaining the importance of this role, and reflecting on the person’s effectiveness can also be a useful thing to do, to help the audience or class understand the value of this useful teaching assistant. And that’s the ultimate role of a backchanneller, an assistant, someone who monitors and manages a conversation stream while the teacher pays attention to the lesson or presentation.

Just shifting online or shifting the learning?

Across the globe schools are closing due to Covid-19 and the learning is being moved online. I recently shared in my Daily-Ink post, ‘Novel ideas can spread from a novel virus‘:

Discussion about the possibility of remote learning invites questions about blended learning where some of the work, both asynchronous and synchronous, is done remotely. It also invites conversations and questions about what we should be spending our time on when we do get together?

…this virus is impacting the world the way it is might impact how we think about operating our schools and businesses in the future. What excites me isn’t the idea that more work might be done remotely, but rather the ideas behind what we do when we connect face-to-face, and how we use that time? Will we focus more on collaboration, team building, social skills, construction and creation of projects, and more personalized support? How will we engage students in learning when they might not be coming to school every day?

With the shift of learning at school moving digital, the only thing that seems to be shared on my Twitter feed as much as Coronavirus updates are online resources. There are tons of free resources that you can use/share and teach with. But the idea that all we need to do is put work we are usually doing in a class online can lead to disengaged and overworked students.

“In a world where information is abundant and easy to access, the real advantage is knowing where to focus.” ~ James Clear

Here are a few things to think about as course content is moved online, and lessons are taught from a distance:

What can you do synchronously? There are amazing tools like Microsoft Teams and Zoom that allow you to meet with students. How will this time be used? Will you lecture or allow students to meet in groups? Will it be a Powerpoint presentation or a discussion? If you are giving a presentation that can be pre-recorded or viewed online asynchronously, then are you utilizing your synchronous time effectively?

What can you edit out? Taking everything you do face-to-face and trying to put it online will be overwhelming, especially for students that already struggle in class. What are the essential things students need to learn? What skills and competencies do they need and how can you create a positive learning environment to learn these skills?

What assignments can you create that engage the learner with questions that do not have a single correct answer? How can you make the assignments open ended? For instance, these video writing prompts invite students to personalize their writing, and can provide a variety of writing samples that can show you their writing competencies… while not being cookie-cutter assignments that box students in. The videos are easy to embed and share, and the answers can promote great discussions when you meet synchronously.

To summarize, ask yourself a few questions when you are shifting from regularly meeting students to providing an online/digital program:

  1. What should you do to most effectively utilize synchronous time, when you have it scheduled?
  2. What can you take out of your course so that you are reducing the expectations of students working from home, with less support than they get at school?
  3. How can you make assignments engaging, interactive, and interesting?
  4. What kind of things will you assess and how can you ensure that assessment is something that authentically assesses the students skills and competencies?

How can you shift the learning experience beyond just shifting everything online?

Also shared on Pair-A-Dimes for Your Thoughts.

What should we do with tools to make them great? » Online Sapiens

What should we do with tools to make them great?

November 6, 2010 by emapey

David Truss (via @sabridv) suggests what we can do with tools to make them great

1. Give students choice
2. Give students a voice.
3. Give students an audience.
4. Give students a place to collaborate.
5. Give students a place to lead.
6. Give students a digital space to learn.

Compare this list to:

– Stephen Downes Connectivism Principles:

1- Autonomy
2- Diversity
3- Openness
4- Interactivity and Connectedness

and to

– Chickering and Gamson Seven Principles for Good Practice in Undergraduate Education

1. encourages contact between students and faculty,
2. develops reciprocity and cooperation among students,
3. encourages active learning,
4. gives prompt feedback,
5. emphasizes time on task,
6. communicates high expectations, and
7. respects diverse talents and ways of learning.

As George Siemens posted, It’s not about tools. It’s about change.

It’s the change underlying these tools that I’m trying to emphasize. Forget blogs…think open dialogue. Forget wikis…think collaboration. Forget podcasts…think democracy of voice. Forget RSS/aggregation…think personal networks. Forget any of the tools…and think instead of the fundamental restructuring of how knowledge is created, disseminated, shared, and validated.

 

Posted in Connectivism, Learning 2.0

via onlinesapiens.wordpress.com

Eduardo did a great job of putting together several ideas around the same theme such that the whole is greater than the sum of it’s parts!

On my post David Warlick added, “Give the learners a sandbox.”
I like the idea of ‘Play’ and also that he changed ‘students’ to ‘the learners’.