Tag Archives: UI

Too many tools

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I’m editing a video and I’m struggling to do it well in one place. I’m using Descript for most of my editing, but I wanted to put in a narrated slide show before the video and Descript wasn’t making the intricate edits I wanted without a major amount of effort. So, first I used Garage Band to edit the audio (after recording it on my iPhone). Then I used iMovie to put that together with the slide show (after making it in Powerpoint). Then I added the recorded slideshow into Descript.

I recognize my frustration is my own fault because I haven’t done these kind of thing in almost a year, and so now I barely remember the tips and tricks that used to come naturally to me. That said, I’m also frustrated because Garage Band and iMovie have had updates that put things in unfamiliar places for me. These updates seem to complicate rather than improve the user interface (UI). Meanwhile, the Descript UI seems improved, but it’s different enough from the last time I used it that I feel like I’m using it for the first time. Still, I could see myself eliminating the need for iMovie with the current Descript updates, so that’s one less tool I’ll use next time.

Most of my frustration is that I’ve spent over 15 hours doing about 5-6 hours worth of work. I spend so much time knowing what I want to do, and not knowing how, and then googling and watching YouTube videos that take 5-12 minutes to tell me 2 minutes worth of important information. I just want one tool to rule them all, and then I’m sure that I can get more done in less time.

User Interface and user experience

It’s a delicate balance: providing a multitude of options and also creating a good user interface that isn’t confusing. Today I went to an online menu and there were several options that only showed up as buttons with tiny icons on the top right of the screen. I would never had known there were other options available if my friend hadn’t mentioned these tiny bubbles were whole other menus.

The concept was good, not overwhelming the page with too many options. The interface was bad, putting tiny icons at the top of the page, which I wouldn’t be looking for as I head to the menu. These icons are not what I came to the page to see, and not having them either float on the screen as I scrolled down or added at the bottom of all the other choices, lacked usability.

This is where design thinking, and focusing on the needs of the end user are so important. Why add features a user either doesn’t see or doesn’t know how to access? Why create unnecessary steps, extra features that are challenging to use, or pop up screens that break the flow of creativity or general use? The answer is almost always that the disconnect is unintentional. Good ideas, bad user interface… bad from the perspective of the end user.

The starting question might be ‘what does the user want’? But the question that most needs to be thought about is ‘what is the user experience?’ The experience is what ultimately matters.